WATER DAMAGE RESTORATION, MOLD REMOVAL & FIRE DAMAGE SERVICES IN Alexandria, VA
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Restoration 1, may collect from you, and how it is used. By using our website, www.restoration1.com, you are accepting the practices described in this policy.
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.
Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.
If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.
We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
- Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
- Protect and defend the rights or property of our Website and related properties
- Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties
Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.
This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
The technicians at Restoration 1 are experts in water damage restoration. Sitting water can lead to mold and structural damage, and untreated water damage can lead to toxic conditions. We are open 24/7 to remedy any water and flooding emergencies. Call Restoration 1 for water damage repair in Alexandria.
Fire & Smoke Damage
Fires are spontaneous disasters and can occur at a moment’s notice. You need to act quickly to make sure your family is safe. Once the flames have settled, you will be in need of fire damage restoration to your home or office. Fires can quickly run through a building’s wooden structure and smoke can damage unseen parts of your building. If fire has put you in a tight situation, call us for emergency fire and smoke restoration services.
Untreated or even recent water damage can lead to mold in and around your home or building. Mold poses a chemical threat to you and your loved ones, and you should not tackle mold removal yourself. The mold remediation experts at Restoration 1 will come out to your property in Alexandria, assess the damages and tell you exactly what kind of mold damage you’re facing. 24 hours, 7 days a week, give Restoration 1 a call at any time of day and our certified mold removal technicians will be at your location, and ready to bring your property back to life.
Residential Restoration Services
When your home is in need of repair, you need to get your family somewhere safe. When disaster strikes, call Restoration 1. Our team will travel to your home in Alexandria and asses the damages. Be it water damage, fire & smoke or mold damage, the pros as Restoration 1 can restore your home to its former glory (or even, above and beyond)!
Commercial Property Restoration
Commercial property can be expansive and difficult to maintain. If a fire, leak or other disaster strikes your place of business, call us to repair the damages. Restoration 1 offers commercial restoration services in Alexandria. Fire, water and mold pose a significant threat to your business and customers, so when you’ve got property damage call us as soon as you can.
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Why Choose Restoration 1
24/7 Emergency Rapid Response
Helpful & Friendly Communication
Affordable Budget Friendly Prices
Hassle-Free Insurance Claims
Licensed, Bonded & Insured
Family Owned & Operated
100% Satisfaction Guaranteed
Restoration 1 is IICRC Certified
"The IICRC standards serve to develop common, industry-accepted language and terminology that enables us to more universally discuss concepts and procedures regarding cleaning, inspection and restoration."
What Our Customers Say
These are probably the nicest, most honest people we have ever met. We had some mold in our bathroom and Corey came over to test the area to see if it was a larger issue. He determined it was not and even left us complimentary masks and gloves and gave us recommendations for how to fix it. It is without a doubt that I would call on them again if needed and I would 100% recommend.
Cory and his team at Restoration 1 are topnotch! In addition to providing high quality, professional and thorough service, Cory is thoughtful to the stressful nature his clients are experiencing. My husband and I would highly recommend this company in the event you are in need.
If I had to summarize the service we received from Restoration 1 of Springfield, I would use the word sublime. Restoration 1 of Springfield was a complete godsend to my family and I, during a very stressful time. The team handled the hidden mold and the damage caused by seepage with the utmost expertise, professionalism and kindness. The dedicated team members of this Veteran owned business went above and beyond what they had signed up to do, to ensure that the job was not only done right, but the job was done exceptionally. I highly recommend using Restoration 1 of Springfield to anyone looking for a honest team of exceptional professionals who put people first.
-D. K. Hunt.
Came home from vacation to find my basement flooded. I called Restoration 1 the following morning and they were at my home that same day. I couldn’t have asked for a more respectful, responsible, professional, and all around nice company to help me out. Cory the owner is AMAZING as well as ALL of his staff!!! HIGHLY RECOMMEND!!!!!!