About Restoration 1

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We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Restoration 1, may collect from you, and how it is used. By using our website, www.restoration1.com, you are accepting the practices described in this policy.

Information Collection
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing
We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links
This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent
By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 888-727-1597 or via mail Attn: Privacy Officer, 5113 Steinbeck Bend Drive, Waco, TX 76708

Restoration Services You Can Trust

Along with offering fire, water, and mold damage restoration services, the team at Restoration 1 also provides emergency services, storm damage services, sewage system cleanup and more! Our IICRC and IAQA licensed restoration professionals can address your problems in no time. For over a decade, we have been in the business of restoring damaged residential and commercial properties to their former glory.

Our Values

At Restoration 1, we understand that the people we work with are going through a stressful and emotionally difficult time. Because of this, we strive to provide caring and courteous support, upfront communication, and effective services to our customers. We handle water damage, fire cleanup, smoke odor removal, mold remediation and any other services needed to restore your home or business.

 

The Restoration 1 Promise

Committed to Customer Service

Available 24/7

100% Satisfaction Guarantee

Licensed and Insured

Trained and Certified

Why Choose Restoration 1


  • 24/7 Emergency Rapid Response


  • Helpful & Friendly Communication


  • Affordable Budget Friendly Prices


  • Hassle-Free Insurance Claims


  • Free Estimates


  • Licensed, Bonded & Insured


  • Family Owned & Operated


  • 100% Satisfaction Guaranteed

Certifications

Restoration 1 is IICRC Certified

IICRC
Certified Firm

iicrc.org

"The IICRC standards serve to develop common, industry-accepted language and terminology that enables us to more universally discuss concepts and procedures regarding cleaning, inspection and restoration."

Our reputation for fast response, unparalleled service and commitment to our customers are the driving forces behind our company

We understand that the need for property restoration services can come at the most unexpected time – which is why we are always ready to help! Restoration 1 aims to exceed the expectations of every customer we work with and restore their property to its pre-damage state.

Let Your Local Restoration 1 Help With All Your Property Damage Needs

By using the best materials and committing to above-code craftsmanship and service, Restoration 1 is able to provide quality damage repair services to both commercial and residential properties. We take pride in being able to offer a 100% satisfaction guarantee to our customers that is backed by licensed restoration technicians, advanced techniques, and years of hard work and experience. All-hours service makes us an ideal property restoration company; the sooner you call us, the sooner we can provide a solution to your problem. Let us get started on your property restoration project; there’s not a job, big or small, that we can’t handle.

What Our Customers Say


These are probably the nicest, most honest people we have ever met. We had some mold in our bathroom and Corey came over to test the area to see if it was a larger issue. He determined it was not and even left us complimentary masks and gloves and gave us recommendations for how to fix it. It is without a doubt that I would call on them again if needed and I would 100% recommend.

-Jacqueline M.

What Our Customers Say


Cory and his team at Restoration 1 are topnotch! In addition to providing high quality, professional and thorough service, Cory is thoughtful to the stressful nature his clients are experiencing. My husband and I would highly recommend this company in the event you are in need.

-Stacy A.

What Our Customers Say


If I had to summarize the service we received from Restoration 1 of Springfield, I would use the word sublime. Restoration 1 of Springfield was a complete godsend to my family and I, during a very stressful time. The team handled the hidden mold and the damage caused by seepage with the utmost expertise, professionalism and kindness. The dedicated team members of this Veteran owned business went above and beyond what they had signed up to do, to ensure that the job was not only done right, but the job was done exceptionally. I highly recommend using Restoration 1 of Springfield to anyone looking for a honest team of exceptional professionals who put people first.

-D. K. Hunt.

What Our Customers Say


Very professional team. Owner also went out of his way to help us with insurance claim. Highly recommended.

-Kareem H.

What Our Customers Say


Came home from vacation to find my basement flooded. I called Restoration 1 the following morning and they were at my home that same day. I couldn’t have asked for a more respectful, responsible, professional, and all around nice company to help me out. Cory the owner is AMAZING as well as ALL of his staff!!! HIGHLY RECOMMEND!!!!!!

-Missie W.

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